Privacy Policy

Last updated: September 20, 2026

1. Introduction

Guangzhou Chongchang Computer Technology Co., Ltd. ("we", "us", "our") operates this website. This Privacy Policy explains what personal information we collect when you visit this website or contact us through it, how we use and share that information, how we protect it, and the rights you have over it.

We manufacture and sell industrial computers, industrial panel PCs, touch monitors and related hardware. Almost everything we do on this website is business-to-business, but we still handle personal information every day — typically the name, company and email address of the engineer or purchasing officer who sends us an enquiry. We take that responsibility seriously.

By using this website you agree to the practices described in this Privacy Policy. If you do not agree with it, please do not use the website.

2. Who We Are

The company responsible for the personal information described in this policy is:

Guangzhou Chongchang Computer Technology Co., Ltd.
Room 601, 6th Floor, No. 8 Chengding Row, Zhongcun Street, Panyu District, Guangzhou City, Guangdong Province, China
Email: jianyuansen@zhichun2016.com
Phone / WhatsApp: +86 19120384590

If you have any question about this policy or about how we handle your information, please contact us using the details above.

3. Information We Collect

3.1 Information you give us

We collect the information you choose to provide, typically when you:

Send us an enquiry or request a quotation, by website form, email or messaging app;
Ask for a product sample, drawing, datasheet or technical support;
Subscribe to our newsletter or download a catalogue;
Contact us about an order, a warranty claim or an after-sales issue.

Depending on how you contact us, this may include your name, company name, job title, email address, telephone or mobile number, country and region, the products or specifications you are interested in, and the content of your messages and any files you attach.

Please do not send us sensitive personal information — for example health data, identity numbers or payment card details — through the forms on this website.

3.2 Information collected automatically

When you visit this website, our servers and analytics tools may automatically record:

Your IP address and an approximate location, such as country or city;
Browser type and version, operating system, device type and screen size;
The pages you visit, when you visit them, how long you stay, and the website that referred you to us;
The search terms you use on this website.

We use this information in aggregate to understand how the website is used and to keep it secure. It is not used to identify you personally.

4. How We Use Your Information

We use personal information for the following purposes:

To answer your enquiry, prepare a quotation and provide technical or commercial support;
To process and fulfil orders, and to handle shipping, warranty and after-sales service;
To send you product updates, catalogues or newsletters where you have asked for them, or where we have a legitimate interest in doing so — you can opt out at any time;
To improve our products, website and services, and to understand which products and pages interest visitors;
To protect the website against spam, abuse and security threats;
To meet our legal, accounting and tax obligations.

Where the law requires us to identify a legal basis for processing, we rely on one of the following: your consent; the performance of a contract with you, or steps taken at your request before entering into a contract; our legitimate interests in running and improving our business, where those interests are not overridden by your rights; and compliance with our legal obligations.

5. Cookies and Similar Technologies

Cookies are small text files placed on your device. We use them, and similar technologies such as pixels and browser storage, to:

Keep the website working properly — for example, remembering your language preference and the products in your enquiry list;
Remember your choices and protect our forms against automated abuse;
Measure how visitors use the website and which pages are most useful;
Measure the performance of our advertising.

You can control or delete cookies through your browser settings. Most browsers let you block cookies entirely, or warn you before a cookie is stored. If you disable cookies, some parts of this website — such as the enquiry list and the enquiry form — may not work correctly.

6. Third-Party Services

We use a small number of third-party services that may process information about your visit:

Google Analytics — to measure traffic and understand how visitors use the website;
Google Ads — to measure the performance of our advertising campaigns;
Google Search Console — to monitor how the website appears in search results.

These providers may set their own cookies and process data in accordance with their own privacy policies. You can learn more, and opt out of personalised advertising, through your Google Ads settings and the Google Privacy Policy.

7. How We Share Information

We do not sell your personal information. We share it only in the following limited circumstances:

With service providers who help us run this website and our business — such as hosting, email, analytics and customer relationship management providers — under contracts that restrict what they may do with the data;
With our own sales, engineering and after-sales staff, where they need it to answer your enquiry or fulfil your order;
With logistics, courier and customs agents, where this is necessary to deliver goods or documents you have asked for;
Where we are required to do so by law, by a court order, or by a competent authority;
In connection with a merger, acquisition or sale of assets, in which case we will give you notice and your information will remain protected by this policy.

8. International Data Transfers

We are a company established in China, and our servers and business systems are located in China. If you contact us from outside China, your personal information will be transferred to and processed in China, where data protection laws may differ from those in your own country.

Where we transfer personal information out of the European Economic Area, the United Kingdom or Switzerland, we take steps to ensure that it receives an adequate level of protection, including putting appropriate contractual safeguards in place with our service providers.

9. How Long We Keep Information

We keep personal information only for as long as we need it for the purposes described in this policy:

Enquiry and quotation records — normally up to 3 years after our last contact with you, so that we can pick up the conversation where we left off;
Order, warranty and after-sales records — for the warranty period and for as long as we are required to keep them for accounting, tax and legal purposes;
Newsletter subscriptions — until you unsubscribe or ask us to delete your details;
Website analytics data — in line with the retention settings of the analytics provider.

When information is no longer needed, we delete it or make it permanently anonymous.

10. Your Rights

Depending on where you live, you may have the right to:

Be informed about how we use your personal information;
Access the personal information we hold about you, and receive a copy of it;
Ask us to correct information that is inaccurate or incomplete;
Ask us to delete your personal information;
Ask us to restrict, or object to, certain processing — including direct marketing;
Withdraw your consent at any time, where our processing is based on consent;
Receive your information in a portable format, or ask us to pass it to another organisation;
Lodge a complaint with your local data protection authority.

If you are a resident of California, you also have the right to know the categories of personal information we have collected and the purposes for which we use it, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information, and we do not share it for cross-context behavioural advertising as those terms are defined by the CCPA and CPRA.

To exercise any of these rights, contact us at jianyuansen@zhichun2016.com. We may ask you to verify your identity before we act on your request, and we will respond within the time limits set by the applicable law.

11. How We Protect Information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. These measures include encrypted connections (HTTPS), access controls that limit which of our staff can see enquiry data, and routine backups.

No method of transmission or storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security, and we ask you to keep this in mind when sending us information.

12. Links to Other Websites

This website may contain links to external websites, including social media, video and document-sharing platforms. We are not responsible for the content or the privacy practices of those websites. We encourage you to read the privacy policy of any website you reach through our links.

13. Children's Privacy

This website and our products are intended for business and professional use. They are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe that a child has given us personal information, please contact us and we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time, to reflect changes in our practices or in the law. When we do, we will revise the "Last updated" date at the top of this page. If the changes are significant, we will make them clear on the website. We encourage you to review this page periodically.

15. Contact Us

If you have questions, comments or complaints about this Privacy Policy, or about the way we handle your personal information, please contact us:

You can also reach us through the contact form on this website. We will do our best to resolve your concern promptly.